Gently hand wash with a sulphate-free shampoo in cool water. Detangle carefully with your fingers from ends to roots, and allow to air dry. Store in a cool, dry place away from direct sunlight to help maintain the style and fiber quality.

Yes — with the right care! This ponytail is made from heat-resistant synthetic fiber, so the wave pattern holds well after washing. Gently hand wash in cool water with a mild shampoo, reshape the waves with your fingers while damp, and allow to air dry naturally. Avoid heat drying to preserve the style.

While this ponytail is heat-resistant, we do not recommend using flat irons or blow dryers on high heat, as excessive heat can permanently damage the fiber and alter the style. To refresh the waves, use cool water and allow to air dry.

Your wig will be carefully packaged in a secure box to ensure it arrives in perfect condition. We deliver across South Africa using Aramex Store to Door — a reliable, tracked courier service that brings your order straight to your door. Once your order is dispatched, you will receive a tracking number so you can follow your delivery every step of the way. Most orders arrive within 8–11 business days.

At LuminHair™ we carefully curate our products for quality and style — from premium synthetic pieces to our human hair range. Our products are selected to suit every need and budget, and we're a proudly South African brand that understands what our customers want.